Use casesSeptember 25, 20261 min read
Generic chatbots make things up; RAG assistants cite their sources. How we design a reliable assistant connected to your documents.
A language model on its own knows nothing about your procedures, prices or contracts. Ask it about your business and it improvises, which is where "hallucinations" come from.
How RAG works
Retrieval-Augmented Generation first searches your documents for relevant passages, then asks the model to answer only from those excerpts, citing its sources.
- Your documents are split, indexed and embedded in a database (for example PostgreSQL + pgvector).
- For each question, the closest excerpts are retrieved and passed to the model.
- The answer comes with clickable references to the original documents.
What makes the difference in production
Indexing quality
Good chunking (by section, keeping headings) matters more than the choice of model. We clean PDFs, preserve structure and enrich every chunk with metadata.
Continuous evaluation
We build a reference question set with your teams. Every change is tested automatically: accuracy, citations, and refusal when the information isn't there.
Cost and data control
Right model for each task, caching, logging without sensitive data: the assistant stays fast, affordable and GDPR-compliant.
Where to start?
A narrow scope (a support knowledge base, a legal corpus) lets us ship a first version in a few weeks, then expand. Describe your case in our simulator to receive a first specification.
- #IA
- #RAG
- #LLM
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